Privacy policy
Last updated: 10 October 2026
1. Introduction
This Privacy Policy explains how Boldern may collect, use, store and share personal information when you visit boldern.com, contact us, submit an enquiry, book a meeting or otherwise interact with Boldern.
Boldern is a Dubai-based creative growth brand serving clients in the UAE and internationally.
References to “Boldern”, “we”, “us” or “our” refer to the Boldern brand and, where applicable, the legal entity responsible for the relevant activity or engagement. This Policy may be updated when Boldern’s final legal operating structure is established.
2. Information We May Collect
We may collect information that you provide directly to us, including:
- Name
- Company or organisation
- Job title
- Email address
- Telephone number
- Website address
- Project or service requirements
- Budget or timeline information
- Messages, briefs and enquiry details
- Information provided through forms, email, WhatsApp, meetings or other communications
When you use our website, technical information may also be collected, including:
- IP address
- Browser and device information
- Operating system
- Referring source
- Pages visited
- Website interactions
- Approximate location derived from technical information
- Cookie or analytics identifiers where applicable
3. How We Use Information
We may use personal information to:
- Respond to enquiries
- Understand potential project requirements
- Prepare proposals, quotations and scopes
- Schedule and manage meetings
- Communicate with prospects, clients and collaborators
- Deliver and manage services
- Maintain business and project records
- Improve our website and services
- Understand website usage and performance
- Measure marketing activity where applicable
- Maintain security and prevent misuse
- Comply with legal, regulatory, contractual and accounting requirements
- Establish, exercise or defend legal rights
Boldern does not sell personal information.
4. Basis for Processing
Depending on the circumstances and applicable law, information may be processed:
- With your consent
- To respond to a request or take steps before entering into an agreement
- To perform an agreement with you
- To comply with applicable legal or regulatory requirements
- To establish, exercise or defend legal rights
- Where information has lawfully become publicly available
- Under another lawful basis or exception permitted by applicable law
Where processing depends on consent, you may withdraw that consent subject to applicable legal requirements.
5. Contact Forms and Communications
Information submitted through a contact form, email, WhatsApp, telephone call, meeting or other communication channel may be retained in order to respond to your enquiry and manage any resulting professional relationship.
WhatsApp is provided as a communication channel only. If you choose to contact Boldern through WhatsApp, information you send through that service may also be processed by WhatsApp under its own terms and privacy policy.
Submitting an enquiry does not itself create a client relationship.
6. Calendly and Meeting Booking
Boldern uses Calendly to allow visitors to book meetings.
If you use a Calendly booking link or embedded booking interface, information you provide may be processed by Calendly in accordance with its own privacy policy and terms.
We may receive booking information such as your name, email address, company details, meeting time and any information you choose to include in the booking form.
7. Google Analytics 4 and Cookies
Boldern uses Google Analytics 4 (GA4) to understand how visitors use the website and to improve website performance and user experience.
GA4 may collect or receive information such as:
- Device and browser information
- Approximate location
- Referring source
- Pages viewed
- Session and interaction information
- Analytics identifiers and cookies
Where consent is required, non-essential analytics technologies will be activated only after the visitor has provided the relevant consent.
Visitors may be able to accept, reject or change analytics preferences through the website’s cookie consent controls.
Boldern does not currently use website advertising pixels, retargeting pixels or similar advertising-tracking technologies. If these are introduced in the future, this Policy and the website’s consent controls will be updated as appropriate.
8. Other Third-Party Services
Boldern may use third-party providers for hosting, forms, communications, scheduling, analytics, cloud storage and other business functions.
These providers may process information on our behalf or under their own privacy terms.
Where you interact directly with a third-party platform, its own privacy policy may also apply.
9. Sharing of Information
We may share information where reasonably necessary with:
- Boldern team members
- Authorised collaborators and specialists
- Technology and service providers
- Hosting and communications providers
- Professional advisers
- Relevant authorities where disclosure is legally required
- A successor or related business as part of a lawful restructuring, acquisition or transfer
Access should be limited to what is reasonably necessary for the relevant purpose.
We do not disclose personal information for unrelated third-party marketing without an appropriate lawful basis.
10. International Data Processing
Boldern works internationally and may use technology providers or specialists located outside the UAE.
As a result, information may in some circumstances be processed or stored outside the UAE.
Where applicable, we will handle cross-border processing in accordance with relevant data-protection requirements.
11. Data Security
We take reasonable technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.
No online transmission or storage system can guarantee absolute security.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for applicable business, contractual, accounting, legal, security or dispute-resolution requirements.
Retention periods may differ depending on the type of information and relationship.
13. Your Rights
Depending on applicable law and the circumstances, you may have rights relating to your personal information, including rights to:
- Request information about processing
- Request access to information held about you
- Request correction of inaccurate information
- Request deletion where applicable
- Request restriction or cessation of certain processing
- Withdraw consent where processing relies on consent
- Exercise other rights provided by applicable data-protection law
Requests may be subject to legal exceptions or obligations that require certain information to be retained or processed.
14. Marketing Communications
Where Boldern sends optional marketing communications, recipients may request to stop receiving them.
This does not prevent Boldern from sending necessary project, contractual, administrative or legally required communications.
15. Children’s Privacy
Boldern’s website and services are intended for businesses and professional audiences.
We do not knowingly seek to collect personal information from children through this website.
16. External Websites
Our website may link to third-party websites and services.
Boldern is not responsible for their privacy practices, content or security.
17. Changes to This Policy
We may update this Privacy Policy when our website, tools, providers, operating structure or legal requirements change.
The latest version will be published on this page with its revision date.
18. Contact
For privacy-related questions or requests:
Boldern
Dubai, United Arab Emirates
info@boldern.com
https://boldern.com